On track· Delivering AI-powered SaaS
Technical Delivery Manager with 6+ years delivering B2B SaaS platforms powered by AI computer vision, IoT and real-time data. Currently own end-to-end delivery of 2 enterprise SaaS products running across 185+ live client sites, managing an INR 5 Cr+ revenue portfolio. Led a major platform upgrade from RFID to AI-based recognition and damage detection. Previously rolled out an enterprise-level SaaS platform to 25+ client sites with 40+ member cross-functional teams, and delivered 12+ SaaS, web and mobile products for clients. Work with engineering as a peer on architecture, APIs and system integrations, and run Agile/Hybrid delivery, POCs, client requirement sign-off and go-live.
Enterprise clients I deliver for
Delivery dashboard
Every program I've run, with the client, scale and current status.
| PROGRAM | CLIENT | SCALE | HEALTH | Progress |
|---|---|---|---|---|
| RFID → AI vision upgradePlatform upgrade | JSW, CWC, Landmark CFS, DHL, Haier | 185+ sites | LIVE | |
| FIRLO rolloutMulti-site SaaS | Adani | 25+ sites | LIVE | |
| Delayed go-live recoveryRe-baselined plan | Client site | 25 days | RECOVERED | |
| Enterprise AI POCsDock automation, AI counting | DHL, JK Tyre, Haier | 3 POCs | PASSED | |
| GenAI support pipelinen8n · AssemblyAI · JIRA | 17+ client sites | 100+/day | RUNNING | |
| AIAP AI-counting SaaSPRD · API contract · RBAC | New product | 4-tier roles | DEFINED |
Skills and tools
The skills I've used in each role, the tools I work with every day, and how a normal week runs.
| CAPABILITY | LYNKIT | AMAZIN | SARATHI |
|---|---|---|---|
| End-to-end SDLC & SaaS delivery | |||
| Multi-site rollouts | |||
| Agile (Scrum, Kanban) | |||
| Hybrid (Agile + Waterfall) | |||
| Release & go-live management | |||
| RAID: risk & dependency management | |||
| POC management |
| CAPABILITY | LYNKIT | AMAZIN | SARATHI |
|---|---|---|---|
| Requirement analysis & FRD sign-off | |||
| Enterprise client management | |||
| Escalation & vendor management | |||
| Revenue portfolio management | |||
| Budgeting, CAPEX & OPEX | |||
| Pre-sales demos & solutioning | |||
| PRDs, API contracts & user stories |
| CAPABILITY | LYNKIT | AMAZIN | SARATHI |
|---|---|---|---|
| Cross-functional team leadership | |||
| Resource & capacity planning | |||
| Stakeholder management & reporting | |||
| Change control & impact analysis | |||
| SLA, SLO & delivery governance | |||
| KPI & delivery metrics | |||
| Training, adoption & handover |
| ACTIVITY | WEEK 1 | WEEK 2 | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| M | T | W | T | F | M | T | W | T | F | |
| Daily stand-up | ||||||||||
| Sprint planning, backlog refinement & RAID review | 2 days | |||||||||
| Development | 5 days | |||||||||
| Testing | 2 days | |||||||||
| Release & sprint review | 1 day | |||||||||
Case studies
Three projects I led, with the client, the scope, my role and the result.
How I deliver
The six stages I follow on every project, and what each one produces.
Understand what the client needs and turn it into clear, signed-off requirements.
Pick Agile or Hybrid, then plan the team, budget and risks.
Test it with a POC before rolling out to every site.
Run the sprints and work closely with engineering on architecture and APIs.
Check the cost, time and people impact of every change before approving it.
Roll out site by site, then support the client through hypercare and handover.
Experience
Four roles in six years, from Team Lead to Delivery Manager.
Products
Two SaaS products I own. I wrote the specs and planned the builds myself.
PROPERTY OPERATIONS SAAS · PRODUCT OWNER
A multi-role SaaS covering onboarding, agreements, billing, ledger, approvals and audit. I wrote the BRD, FRD and WBS, and direct an AI-assisted build where every commit traces back to a WBS feature ID.
AI JOB-LEAD MANAGEMENT SAAS · PRODUCT OWNER
A multi-user SaaS that syncs leads through the Gmail API, scores job fit with OpenAI, and manages outreach, reminders and a Kanban pipeline. Built, deployed and run by me.
Contact
Based in Gurugram (NCR). Email works best.
